We are always happy to hear about your shopping experience at Lotte Department Store or to answer your queries about our services or products.

Have you run into a problem on our web site?

Please leave us a message so that we can help you efficiently.

We look forward to meeting you soon in our department store.

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* I agree with Lotte's collection and use of my personal information for Lotte Service registration

I here by confirm that my personal information below are accurate, and consent to Lotte Shopping to collect and use as follows regarding to guest feedback.


1. Collecting items

Required items: Name, E-mail, Telephone number, Address

2. Purpose of Usage and Collection

Personal information are collected to provide information and service.

3. Retention period of personal information

Personal information is retained from the date of consent until two (2) years.

4. Right to refuse consent and CONSEQUENCES OF REFUSING CONSENT

Refusing to consent to the collection is allowed, but there would be limitation of services.