When customers don’t want to maintain Lotte Department Store’s membership status, customers can request to us anytime.
To proceed, please visit Lotte Member Desk in Service Lounge at the 4th floor and prove your ID or member card to get our support.
The accumulated points in your card can be used within 90 days since the day of de-activating. After that, the system will automatically erase all your points.
Thank you!